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A web application (or web app) is an application software that runs on a web server, unlike computer-based software programs that are stored locally on the Operating System (OS) of the device. Web applications are accessed by the user through a web browser with an active internet connection. These applications are programmed using a client-server modeled structure—the user ("client") is provided services through an off-site server that is hosted by a third-party.

The main features of web apps:

Connectivity independence. Progressive web applications can work both offline and on low-quality networks.

App-like interface. These apps mimic navigation and interactions of native apps.

Push notifications. If used as a part of a good messaging strategy, push notifications can keep customers interested, motivating them to open and use an app more.

Self-updates. Able to update themselves automatically, apps stay fresh.

Safety. These apps are served through HTTPS, so unauthorized users can’t access their content.

Discoverability and easy installation. While search engines classify PWAs as applications, they are not distributed via app stores. These apps can be shared through a URL instead so they’re easily found. The installation is simple and entails visiting a site and adding it to a device home screen.